We designed .locker to be user-friendly, especially for those who are new to Web3. You don’t need any special technology to use .locker, but there are some requirements to having the best experience.

Recommended Desktop Setup

At this time, the .locker app, including the digital identity claiming flow, is not supported on mobile. We are working to launch mobile compatibility. In the meantime, we recommend the following desktop specifications.

• We suggest using the most current version of Windows or macOS
• The .locker app is supported by Chrome, Edge, Brave, or Firefox browsers. Do not use in-app browsers from your email client
• Allow popups on your browser from app.my.locker
• Use one digital wallet extension at a time

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If you’re having issues claiming your digital identity, check out our troubleshooting guides:

• (link to new “How to Troubleshoot Broken Digital Identity Claiming Links” here)
• (link to who do I contact for help guide here)
• .locker Bitcoin Rewards: How it Works and What to Expect

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